Autoridade para as Condições do Trabalho

ACT APP

Making labour rights more accessible — ACT's digital connection to Portuguese workers

Year

2023

Industry

Government / Public Services

Services

Product Strategy

Information Architecture

Content Strategy

UX/UI Design

Interaction Design

Motion Design

Back-End Development

Mobile Development

Technology

Flutter

Node.js

Firebase

Google Cloud Functions

Firepanel CMS

SharePoint

Impact (First month)

3,000+

app installs

50,000+

views

500+

contact requests submitted

Context

ACT, Portugal’s national labor authority, needed a mobile platform to extend its public service to where people are—on their phones. The objective: make labor law tools and information accessible, actionable, and human. From compensation simulators to inspection requests, the app had to serve workers with clarity and reliability, while remaining fully connected to ACT's internal systems.

Approach

We designed and developed a user-centered app focused on clarity, utility, and emotional tone. Legal content can often feel overwhelming, so we introduced animations and subtle UI cues to create a lighter, more approachable experience. Beyond tools and legislation, the app also promotes wellbeing through optional reminders to hydrate and take breaks throughout the day.

Functionally, the app connects directly to ACT's operational ecosystem. Form submissions sync with ACT's SharePoint intranet, giving inspectors real-time access to citizen-generated reports and requests. Every interaction is designed to serve both users and internal teams.

App

Labour services, now in your pocket.

The ACT app empowers Portuguese workers with tools, information, and direct access to their labor authority—all in one simple, intuitive mobile platform.

Key features:

Termination compensation simulator
Vacation and absence calculators
Notification of contract termination (fixed-term and denunciation)
Request an inspection or contact ACT
Labor law library, news, campaigns, and videos
Store locator using Google Maps
Hydration and break reminders for worker wellbeing
Animated UI for a lighter, more human experience

Tecnhology

The app was developed using Flutter for a unified experience across iOS and Android. The backend runs on Node.js, powered by Google Cloud Functions and Firebase (NoSQL) for secure, scalable performance. Content and data are managed through Firepanel CMS, with full admin control. Integration with SharePoint ensures every submission reaches ACT's inspection teams in real time.

Frequently asked questions

Straight answers about how we work

What services does Hypnotic offer?

Hypnotic is a technology-first creative agency delivering high-performance websites, mobile applications, digital platforms, e-commerce, AI, XR and automation solutions.

Where is Hypnotic based?

Hypnotic is based in Lisbon, Portugal, at the Amoreiras Shopping Center, and works with clients in Portugal and internationally.

Does Hypnotic work with international clients?

Yes. Hypnotic delivers projects for clients worldwide, working in English and Portuguese.

What technologies does Hypnotic work with?

Hypnotic builds with modern web technologies such as React and Next.js, alongside artificial intelligence, XR (extended reality) and automation platforms.